Terms of service

Welcome to VIRAAM. These Terms of Service govern your use of our website located at www.viraam.co.in and the purchase of products from our store. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. General Information

The Site is operated by VIRAAM. Throughout the site, the terms “we”, “us”, and “our” refer to VIRAAM. Viraam offers this website, including all information and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility

By using this Site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.

3. Products and Orders

  • All products are subject to availability.

  • Prices for our products are subject to change without notice.

  • We reserve the right to refuse or cancel any order at our sole discretion.

  • Customized or made-to-order products cannot be canceled or changed once the order is confirmed.

4. Payment

We accept payments via secure third-party gateways. By providing your payment information, you represent and warrant that you are authorized to use the payment method and that the information is accurate.

5. Shipping and Delivery

We aim to dispatch orders within the timeline stated on the product page. However, delivery times may vary depending on your location and external factors. Viraam is not liable for delays once the product has been dispatched.

6. Returns and Refunds

Please refer to our Return & Refund Policy for details. In summary:

  • We do not accept general returns.

  • Returns are only accepted for damaged, defective, or incorrect items, reported within 48 hours of delivery.

7. Intellectual Property

All content on this website—including images, text, logos, and design—is the intellectual property of Viraam or its content suppliers and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

8. User Conduct

You agree not to use the Site for:

  • Any unlawful purpose

  • Soliciting others to perform unlawful acts

  • Violating intellectual property rights

  • Transmitting harmful code or malware

  • Collecting or tracking the personal data of others

9. Third-Party Services

We may use third-party tools and services (e.g., payment gateways, shipping providers) that have their own terms. We are not responsible for the practices or policies of third parties.

10. Limitation of Liability

To the maximum extent permitted by law, Viraam shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Your use or inability to use the Site

  • Unauthorized access to your data

  • Errors or omissions in any content

11. Indemnification

You agree to indemnify and hold harmless Viraam, its directors, employees, and affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in India.

14. Contact Us

For any questions about these Terms, please contact us at:
📧 info@viraam.co.in